Our booking system is Danish, called YOGO, and is very user-friendly. There is also an app available, which you can download from the App Store or Google Play. Please use the links in the footer at the bottom of the page.
The app is continuously being developed, with the aim of making it better and more user-friendly over time. If you experience any issues with the app, it is always a good idea to fully close it and log in again. If that doesn't solve the problem, you can try deleting the app and downloading it again. This ensures that you have the latest version and all the newest updates — just as with any other app today.
As a new customer, you can choose whether to register directly on our website or download the app first and register through the app.
The app is called “House of Pilates Charlottenlund” and looks like the image shown here. You will be asked for permission to receive notifications and to access your calendar. If you accept these permissions, you will not need to enable them manually later.
Of course, you can always access the booking system directly from our website, either by clicking “Login” in the top right-hand corner or by clicking “Your Profile” below.
It happens to the best of us. Don’t worry — you can easily create a new password either via “Your Profile” above or by clicking “Login” in the top right-hand corner. In both places, simply click “Forgot password?” at the bottom of the window and enter your email address. You will then immediately receive an email with a link to reset your password.
To make it easier to remember your training sessions with us, you can add your bookings to the calendar on your phone. If you are unsure how to do this, we recommend watching the video below and following the instructions. Once you have set it up the first time, it will be super easy to do from then on.
