TERMS OF SALES

At House of Pilates, we strive to make your membership as simple, flexible and transparent as possible. Below, you can find our current terms of sales.

Terms of sales

PURCHASE OF MONTHLY MEMBERSHIPS OR CLASS PASSES

All types of Monthly Memberships and Class Passes are purchased via our App or website and are valid from the date of purchase.
Our ONGOING MONTHLY MEMBERSHIPS (SUBSCRIPTIONS) are memberships where payment is charged monthly to the credit card linked to your profile.
The payment card used for subscription payments must be active and able to process transactions. It is your responsibility to ensure that your card details are correct so that the monthly payment can be processed automatically.
Please update your payment details in our customer system when you receive a new credit card. If you fail to do so, House of Pilates reserves the right to deactivate or terminate your membership without prior notice.

PAYMENT TERMS

All our prices include VAT.
All memberships are purchased through our booking system and paid for by Visa/Dankort or MobilePay Online.
Purchases of training clothing, training equipment and spices are paid for via MobilePay, number 24216. Please remember to state what you are paying for in the payment reference/comment field.
Our bank is Danske Bank. Registration no. 3409, account no. 0011 530 087.

PRICE CHANGES

House of Pilates reserves the right to change its prices with 30 days' notice. Price changes will be communicated to members by email.

RETURNS ON GOODS OTHER THAN MEMBERSHIPS

Training clothing, balls, rollers, mats and other goods purchased at the studio may be returned within 14 days. The item must be returned unused and in its original, undamaged packaging.

RIGHT OF WITHDRAWAL

For purchases made online, you generally have a 14-day right of withdrawal, until you book your first class. If you choose to attend a class that takes place within the 14-day withdrawal period, your right of withdrawal expires when the class begins.